Skip to nav Skip to content

KI (UK) Ltd Rights & Warranties

Last updated 19 May 2020

The following KI product warranty applies to products manufactured on or after 05 March 2019 and manufactured and/or distributed from a KI manufacturing site. This warranty is given to the initial purchaser and is valid for as long as the initial purchaser owns the product. The warranty, which runs from the date of manufacture, covers defects in materials and craftsmanship found during normal usage of the products during the warranty period. If a product is defective, and if written notice of the defect is given to KI within the applicable warranty period, KI at its option will either repair or replace the defective product with a comparable component or product, or provide a refund of the purchase price. KI reserves the right to determine labour method used during replacement of product. All product warranties are a single 8 hour shift per day unless otherwise noted. KI products are not intended or warranted for outdoor use unless specifically stated for outdoor use.

Exclusions

This warranty does not cover:

Notes

EXCEPT AS STATED ABOVE, KI MAKES NO EXPRESS OR IMPLIED WARRANTIES AS TO ANY PRODUCT AND IN PARTICULAR, MAKES NO WARRANTY OF FITNESS FOR ANY PARTICULAR USE. AT KI'S OPTION, PRODUCT REPAIR, REPLACEMENT, OR REFUND OF PURCHASE PRICE IS THE CUSTOMER'S EXCLUSIVE REMEDY FOR ANY AND ALL PRODUCT DEFECTS.

Workstations

Connect3, EC4, UniteSE, Work2 Cantilever, Work2 Sit-Stand, Work2.1 Sit-Stand

  • Understructure - 25 years
  • Solid oak legs (EC4) - 5 years
  • Worktops - 5 years on standard MFC, MDF or laminate finishes
  • Actuators (Work2 & Work2.1 Sit-Stand) - 5 years
  • Screens - 25 years on metal structure, 5 years on all other parts Fabric/Perspex component subject to manufacturer warranty
Tables

AthensSE Column Base Tables, EC4 Tables, Meet4 4-leg Tables, & Scrum Flip Top Tables

  • Understructure - 25 years
  • Solid oak legs (EC4) - 5 years
  • Worktops - 5 years on standard MFC, MDF or laminate finishes
  • Moving parts incl. castors - 1 year

Sway2 table

  • Polypropylene frame - 25 year structural warranty
  • Laminate surface - 5 years

Take5 tables

  • Solid beech understructure - 2 year
  • Worktops - 5 years on standard MFC, MDF or laminate finishes
Storage

800 Series Collection

  • 25 years
    (excludes keys & locks)
Seating

Postura+ one piece chair

  • 20 years

Postura+ task chair, task stool, low task stool

  • Polypropylene shell - 20 years
  • Task base - 1 year 

Postura+ high chair, stool, reverse cantilever, 4 leg on castors

  • Polypropylene shell - 20 years
  • Base - 5 years

Grafton

  • Polypropylene seat/backrest & frame - 15 years
  • Task base - 1 year
  • Tablet arms - 5 years

Doni, Grazie, Intellect Wave, Learn2, Maestro, Matrix, Perry, Ruckus, Strive, Torsion Air, Torsion on the Go!, MyWay

  • 15 years (including tablet arms)

Hatton, Integra, Plaza

  • 5 years

Opt4

  • 5 years

Sift task chairs

  • 5 years (3 years on mesh and fabric)

Sway2 lounge chair & ottoman

  • Polypropylene frame - 25 year structural warranty
  • Motion related parts (return spring & UHMW posts) - 10 years

Take5 lounge seating

  • 5 years (fabric subject to manufacturer warranty)

Miscellaneous

High wear parts such as fabrics, other covering material/finishes, foam, castors, glides, springs, bushings, gas lifts and user-adjustable mechanisms

  • 1 year

Third Party supplied product, incl. upholstery fabrics

  • Subject to manufacturer warranty

Non-standard product

  • 1 year

All seating - warranties for normal use, to 150kg.

Miscellaneous

Breakout

  • Panels, soft seating - 5 years
  • Camira Blazer upholstery - 5 years
  • Worktops, Standard MFC, MDF or laminate finishes - 5 years
  • Column bases for worktops - 25 years

High wear parts such as wood veneers, glass top surfaces, fabrics, other covering material/finishes, foam, castors, glides, springs, bushings, gas lifts and user-adjustable height work surface mechanisms

  • 1 year

By clicking "Accept All Cookies," you agree to the storing of cookies on your device to enhance site navigation, analyse site usage and assist in marketing efforts. For more information, see our Privacy policy.

Accept All Cookies