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FAQs
Where are Postura+ chairs manufactured?
Although first created in Australia, all Postura+ chairs sold in Europe are made in the UK.
I made an order recently - how do I track its progress?
Please call one of our sales support teams and they will be happy to help you. T: +44 (0)207 7405 7082
Can I order a chair in any colour?
For larger orders, we can create chairs in the Postura+ range to best match your project's colour palette. For more information on customising our products, please get in touch with our team at E: education@kieurope.com
What lead times could I be looking at for delivery of my order?
If we have the right product in stock, delivery is usually within 5-10 working days. When made to order, delivery is around 8 weeks.
I manage an educational institution and need some replacement chairs, who should I speak to?
As a first port of call, please contact the reseller who you worked with. If this is not possible, please get in touch with our sales support team.
Can I order products directly from you?
As we sell our educational products exclusively through our network of loyal dealers and distributors, we cannot offer direct or retail sales.
Are your chairs made from recycled plastic?
Different product lines are manufactured from slightly different materials. Jet Black Postura+ chairs and seat shells are made from 100% recycled materials. Please consult individual product descriptions for details on other products.
What warranties do KI offer on their products?
You can find our full list of warranties for every product by clicking here.
Are your products manufactured in the UK?
Yes, KI furniture is manufactured in the UK for the UK and European markets.
What are the standard finishes available on KI products?
All KI standard finishes are available to view by clicking here.
What are the lock options do KI offer?
KI offers a variety of lock options in different styles such as barrel & key locks, 3 & 4 digit code locks and RFID locks.
What is the standard lead time for KI products?
Our standard lead times are 4-5 weeks for desking, 5-6 weeks for storage products and any custom solutions are subject to design and specification.
Can we access a sample unit / mock-up?
Yes, we can manufacture samples and mock-up’s in a much shorter lead time of 15 days depending on quantity and size of a project.
We also try to carry our full catalogue of our products specifically for this purpose which is available on request.
What products are available to see in the showroom?
We hold a wide variety of our furniture range which can be viewed in our showroom.
You can book a showroom visit here or by contacting a member of our sales team.
How long does it take to convert a fixed height desk to electric height adjustable?
It takes approximately 30 minutes to convert a fixed height desk into an electric height adjustable desk following KI's instruction manual.
Can I order tops in other finishes?
Tops are available to order in other finishes from KI, please speak to a member of our sales team with the specifications you require.